Withdrawal Limits & Timing at a Glance Supported Payout Methods KYC Verification Before Your First Payout How to Upload Your KYC Documents Step-by-Step: Requesting a Withdrawal on xx789 Why Withdrawals Get Rejected — and How to Fix Them Daily Payout Limits by VIP Tier Questions Players Ask About Withdrawals Ready to withdraw your winnings?

xx789 Withdrawal & KYC Guide
For Bangladesh Players

Read this guide once and you will know exactly how to complete your KYC verification, submit a withdrawal request on xx789, understand the payout limits, and fix a rejected request — all before you ever need to wait on live chat.

A player on a mobile phone checking their xx789 account balance and withdrawal status

Min Withdrawal: ৳1,100
Payout Speed: 3 min
Daily Max: ৳2,25,000

Withdrawal Limits & Timing at a Glance

These numbers apply to all players at xx789 regardless of which payment method you use. Your VIP tier can raise the daily cap — see the tier table further down this page.

Item	Amount / Time	Notes
Minimum withdrawal	৳1,100	Requests below this amount are blocked at submission
Maximum daily withdrawal	৳2,25,000	Resets at midnight UTC+06 (Bangladesh time)
Standard payout speed	3 minutes	Once approved; bKash and Nagad are fastest
First-ever withdrawal	Up to 6 hours	KYC review adds processing time on your first request only
KYC review window	Up to 24 hours	Usually faster; submit clear photos to avoid delays
Wagering requirement on welcome bonus	18× bonus amount	Must be completed before bonus winnings can be withdrawn

Withdrawals go only to your own account. xx789 does not send payouts to third-party wallets or bank accounts that are not registered in your name. This protects you from fraud and keeps processing fast.

Supported Payout Methods

xx789 pays out to all five methods below. The same account you deposit from is the one that receives your withdrawal — no need to register a separate payout wallet.

bKash Deposit in ~4 min Withdrawal in ~3 min Mobile wallet
Nagad Deposit in ~4 min Withdrawal in ~3 min Mobile wallet
Rocket Deposit in ~4 min Withdrawal in ~3 min Mobile wallet
Upay Deposit in ~4 min Withdrawal in ~3 min Mobile wallet
Bank Transfer Deposit in ~4 min Withdrawal in ~3 min Local BD banks

Payout times shown are after approval. If your mobile wallet shows "pending," wait the full 3 minutes before contacting support — network confirmation sometimes adds a short delay on the carrier side.

KYC Verification Before Your First Payout

xx789 requires identity verification — called KYC (Know Your Customer) — before processing your first withdrawal. This is a one-time step. Once your account is verified, all future withdrawals skip this stage entirely.

Which documents does xx789 accept?

You need one of the three documents below. All three are issued by Bangladeshi authorities and are equally valid.

National ID Card (NID)
Most players use their NID — both sides of the card are required.
Passport
Photo page plus the page showing your personal details.
Driving Licence
Front and back; must show your full name and date of birth clearly.

Photo requirements — read before you shoot

Requirement	What to do
All text readable	Zoom in until every character is sharp — blurry corners cause rejections
No glare or flash reflection	Photograph the document on a dark, flat surface in natural light
Full document in frame	All four corners must be visible; do not crop the edges
No edits or filters	Upload the original photo — do not adjust brightness or contrast in an editing app
File format	JPG, PNG, or PDF; max 5 MB per file

Your documents are kept private. xx789 stores KYC files using encrypted servers. The data is used only to confirm your identity and comply with financial regulations — it is never shared with advertisers or third-party marketing services.

How to Upload Your KYC Documents

The process takes about two minutes on mobile. Have your document and phone camera ready.

1

Log in to your xx789 account

Open the xx789 app or site and sign in. Go to My Account → Verification from the top-right menu. If you have not registered yet, create your account first — the whole process takes about 3 minutes.
2

Choose your document type

Select NID, Passport, or Driving Licence from the dropdown. Make sure the name on the document matches exactly what you entered during registration.
3

Upload clear photos of both sides

Use the camera icon to take a photo directly, or tap the upload button to select a saved image from your gallery. Check the preview — all text must be sharp and all four corners must be fully visible.
4

Submit and wait for the review

Hit Submit for Review. The xx789 team typically completes the check within 24 hours, though most reviews finish much faster. You will receive an in-app notification when approved.
5

Your first withdrawal is now unlocked

Once approved, your account is fully verified for all future transactions. No repeat uploads — the green verification badge on your profile confirms you are clear to withdraw anytime.

Step-by-Step: Requesting a Withdrawal on xx789

Once your KYC is approved, withdrawing on xx789 is straightforward. Follow these steps on the app or the website — the layout is identical on both.

1

Open the Cashier section

Tap the wallet icon at the top of the screen. Select Withdraw from the two tabs (Deposit / Withdraw). Your current withdrawable balance is displayed at the top of this page.
2

Pick your payout method

Choose bKash, Nagad, Rocket, Upay, or Bank Transfer. The wallet number or bank account that you last deposited from is pre-filled automatically — verify it is correct before continuing.
3

Enter the withdrawal amount

Type the amount in BDT. The minimum is ৳1,100 per request. The maximum per day is ৳2,25,000. If you have an active bonus, make sure the 18× wagering requirement is fully met before requesting.
4

Confirm with your security PIN

xx789 asks for your withdrawal PIN to confirm the request. This is different from your login password — set it once in Account Security if you have not done so yet.
5

Wait for the payout — usually 3 minutes

The status changes from Pending to Approved to Completed. Standard payout lands in your bKash or Nagad wallet within about 3 minutes of approval. Bank transfers may take slightly longer depending on your bank.

Why Withdrawals Get Rejected — and How to Fix Them

Most xx789 withdrawal rejections come down to four causes. Each one has a clear fix — usually resolved within minutes.

Unfinished wagering requirement

Bonus winnings cannot be withdrawn until the 18× wagering is complete. Check your bonus progress bar in the Promotions tab before requesting.

KYC not yet approved

Submitting a withdrawal before your identity is verified will auto-decline the request. Complete the KYC steps above first — it only needs to be done once.

Amount below ৳1,100

Requests under the minimum are blocked automatically. Accumulate a larger balance or combine separate winnings into one request that meets the threshold.

Payout wallet does not match deposit wallet

xx789 only pays to the same wallet used for depositing. If your bKash number has changed, contact 24/7 live chat to update your payment details before submitting.

What to do after a rejection

Read the rejection note

xx789 sends a brief reason with every declined request. The note appears in your Withdrawal History — read it before resubmitting to avoid a second rejection.

Contact live chat with your request ID

24/7 support can review and manually approve borderline cases if the rejection was caused by a technical issue. Have your transaction ID ready to speed up the process.

Daily Payout Limits by VIP Tier

Your daily withdrawal cap increases as you move up through the xx789 VIP tiers. Higher tiers also earn better cashback on every bet. The figures below are from the official tier structure.

VIP Tier	Monthly Turnover	Daily Cashback	Daily Withdrawal Limit	Birthday Bonus	Personal Manager
Starter	Open to all	1.3%	৳2,20,000	—	No
Silver	৳45,000	1.45%	৳3,70,000	৳600	No
Gold	৳1,30,000	1.6%	৳6,10,000	৳1,700	Yes
Ruby	৳3,80,000	1.75%	৳10,00,000	৳4,700	Yes
Sapphire	৳11,00,000	1.9%	৳17,00,000	৳13,000	Yes

Tier promotions are calculated on rolling monthly turnover. If you drop below the threshold in a given month, your tier adjusts at the start of the next. See the full xx789 Bonus & VIP page for complete tier rules.

Questions Players Ask About Withdrawals

How long does the first xx789 withdrawal take?

Your first withdrawal may take up to 6 hours because the KYC review happens at the same time. After your identity is approved, all subsequent payouts follow the standard 3-minute processing time via bKash or Nagad.

Can I withdraw to a different bKash number than the one I deposited from?

No. xx789 only processes payouts to the same wallet or bank account linked to your deposits. If your number has changed, contact 24/7 live chat before submitting a request — support can update your payment details after a brief verification step.

What is the minimum amount I can withdraw from xx789?

The minimum withdrawal is ৳1,100 per request. Amounts below this are blocked automatically at the submission stage. There is no fee on withdrawals at xx789.

Do I need to submit KYC every time I withdraw?

No. KYC verification is a one-time requirement before your very first withdrawal. Once your National ID, Passport, or Driving Licence is approved, the green verification badge stays on your account permanently.

My withdrawal has been pending for over 10 minutes — what should I do?

First, check your Withdrawal History for a status update or rejection note. If the status still shows "Pending" after 10–15 minutes, contact xx789 live chat with your transaction ID. Support is available 24/7 and can investigate immediately.

Can I withdraw bonus winnings straight away?

Not immediately. Winnings from the welcome bonus must meet an 18× wagering requirement before they become withdrawable. For example, if you receive a ৳1,000 bonus, you need to wager ৳18,000 total across qualifying games. Your bonus progress bar shows how much is left.

Is there a fee charged on xx789 withdrawals?

xx789 does not charge its own withdrawal fee. Your mobile wallet provider (bKash, Nagad, etc.) may apply their standard network charges — check with your wallet app for their current rate.

What if my KYC documents are rejected?

xx789 sends a reason with every KYC rejection — usually a blurry photo, cropped corner, or name mismatch. Retake the photo following the guidelines in this guide and resubmit. If the issue persists after a second attempt, start a live chat session for direct assistance.

18+ Only
SSL Encryption
24/7 Support
bKash
Nagad
Bank Transfer
KYC Protected

Related guides: xx789 Deposit Guide Bonus & VIP Tiers Download xx789 App Full FAQ

xx789 Withdrawal & KYC Guide For Bangladesh Players